Privacy Policy
Last updated: January 30, 2025
Effective Date: January 30, 2025
Your Privacy Matters
This privacy notice for ShipWise.pro (we, us, or our) describes how and why we might collect, store, use, and/or share (process) your information when you use our services (Services), such as when you visit our website at https://shipwise.pro, use our freight calculator, read our blog, or engage with us in other related ways.
Questions or Concerns?
Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at contact@shipwise.pro.
1. What Information Do We Collect?
Personal Information You Provide
In Short:
We collect personal information that you voluntarily provide to us when you contact us or subscribe to our services.
We collect personal information that you voluntarily provide to us when you:
- Contact us via email or contact forms
- Subscribe to our newsletter or blog updates
- Leave comments on our blog posts
- Request customer support
- Participate in surveys or feedback forms
The personal information we collect may include: name, email address, phone number, and any other information you choose to provide.
Information Automatically Collected
In Short:
Some information — such as your IP address, browser characteristics, and usage data — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate our Services, including:
- Device Information: IP address, browser type and version, operating system, device type
- Usage Information: Pages visited, time spent on pages, click-through rates, calculator usage
- Location Information: General geographic location based on IP address
- Referral Information: The website that referred you to our Services
Calculator Usage Data
Important: We do not store the specific freight details you enter into our calculator (dimensions, weight, commodity type). However, we may collect anonymized usage statistics to improve our service.
2. How Do We Process Your Information?
In Short:
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
We process your information for the following purposes:
- To provide and maintain our Services: Including our freight calculator, blog content, and customer support
- To improve our Services: Analyze usage patterns and user feedback to enhance functionality
- To communicate with you: Send newsletters, respond to inquiries, and provide customer support
- For advertising and marketing: Display relevant advertisements through Google AdSense and other ad networks
- For affiliate marketing: Track referrals to our affiliate partners and earn commissions
- For legal compliance: Comply with applicable laws, regulations, and legal processes
3. When and With Whom Do We Share Your Information?
In Short:
We may share information with third-party service providers, advertising networks, and affiliate partners as described below.
Third-Party Service Providers
- Google Analytics: For website analytics and usage statistics
- Google AdSense: For displaying advertisements on our website
- Email Service Providers: For sending newsletters and communications
- Hosting Providers: For website hosting and content delivery
Affiliate Partners
We may share anonymized referral information with our affiliate partners (such as Freight SideKick) to track commissions and improve services.
4. Cookies and Tracking Technologies
In Short:
We use cookies and similar tracking technologies to collect and store your information for analytics and advertising purposes.
We use the following types of cookies:
Essential Cookies
Required for basic website functionality
Analytics Cookies
Help us understand how visitors use our website
Advertising Cookies
Used to display relevant advertisements
Preference Cookies
Remember your settings and preferences
5. Data Retention
In Short:
We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law. When we no longer have a legitimate business need to process your personal information, we will either delete or anonymize such information.
6. Your Privacy Rights
In Short:
Depending on your location, you may have specific rights regarding your personal information.
General Rights
- Access: Request copies of your personal information
- Rectification: Request correction of inaccurate information
- Erasure: Request deletion of your personal information
- Portability: Request transfer of your information to another service
- Objection: Object to our processing of your personal information
California Residents (CCPA)
California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected and the right to opt-out of the sale of personal information.
EU/UK Residents (GDPR)
EU and UK residents have rights under the General Data Protection Regulation, including the right to withdraw consent and the right to lodge a complaint with a supervisory authority.
7. Children's Privacy
In Short:
We do not knowingly collect data from or market to children under 18 years of age.
Our Services are not intended for individuals under the age of 18. We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services.
8. Updates to This Notice
We may update this privacy notice from time to time. The updated version will be indicated by an updated "Last updated" date and the updated version will be effective as soon as it is accessible.
9. Contact Us
If you have questions or comments about this notice, you may contact our Data Protection Officer by email at:
Email: contact@shipwise.pro